You listen to the customer needs and carry an assessment to ensure you follow up with what is required to investigate further. Having an online presence and physical scanning centres throughout the country make this available to many people.
You provided regular updates and were contactable for any ad hoc queries. You always responded to queries very quickly. Your service is end to end. You do all the arranging from initial assessment to providing the report. You make it easy.
I used secure scanners for piece of mind in record time. Worrying about my health kept me awake imagining what could be causing me pain and after I had this scan which was very affordable I was able to attend an X-ray appointment within days and had results within five days!
The staff were polite and welcoming and the locations convenient . I couldn’t be happier with the experience.
I’d recommend to all family and friends
I am extremely happy with Secure Scanners. I called them before booking anything as I always like to speak to someone first. I got through very quickly, I didn`t have to wait too long. The person who answered the phone was very helpful, knowledgeable, he answered all my questions and put me at ease straight away. The great advantage is that you do not need a referral from the GP so you can save a lot of time. The referral was done through Secure Scanner overnight and I was even contacted by a doctor by email.
The report was sent to me on a Saturday night which I really appreciated as I wanted to know the result as soon as possible. The appointment was made and the report was sent much earlier than promised.
I definitely recommend using Secure Scanners as it is very easy to book an appointment with them without having to go to the GP for a referral. Their prices are also very favourable, they offered me the best rate.
I would use them again if needed without any hesitation.
The Secure Scanners service was excellent; swift, efficient, clear and good value for money.
After a brief medical discussion, SecureScanners were prepared to sell me a variation of what I had asked for. They did not demand that I start at step 1 of the recommended diagnostic process.
The service providers offered wildly different prices for the same scan. The most expensive was four times the cost of the least expensive. SecureScanners continued to look for better prices around the country, once I’d said that I was prepared to travel.
It was my impression that the SecureScanners booking agent was putting in his best efforts to reconcile my request, medical advice, scanner constraints & price.
The scanning facility was smart and modern and the scan was carried out at the appointment time.
Secure scanners provided me with an efficient service from first contact to diagnostics.
I visited the Canary Wharf clinic the staff were friendly and welcoming and my scan operator was both, thorough and reassuring
The results from my scans helped me with diagnosis and sped up ongoing treatment within the nhs
I would definitely use them again.
I can not comment more positively about my recent experience with Securescanners.
I made an appointment via telephone for an MRI scan privately, as there was an eight week wait for this via the NHS and I was in significant pain.
The scan was available in just three days and I was met by two extremely pleasant and reassuring staff on the day. I explained that I was quite claustrophobic and they were very understanding. They allowed me to enter the scanner feet first and explained how I could hold my head to be able to see outside the scanner itself. They also explained exactly what would be happening and talked to me throughout the scan in order to keep me relaxed and calm. When finished, I was given a CD disc containing the images taken and my written report came via email the very next day.
I really don’t know what more they could have done to improve their service or efficiency. Would highly recommend.
Thank you to all involved.